Privacy policy
The basics
When we say âweâ, âusâ or âourâ, we are referring to TentBox.
The purpose of this policy is to explain what information we collect, how we collect it and why we collect the information when you visit our website.
Your information
Information you voluntarily provide â When you complete a form on our website, consult with our staff or send us an email you are voluntarily providing us information. This information may include your name, company name, company address, email address, telephone number(s) and your position in your company.
We respect your privacy and will never disclose your personal information to a third party unless:
- it is necessary in relation to the provision and/or delivery of services or products you have purchased from us;
- our company is acquired by another company and would therefore require it to continue working for you; or
- we are requested to do so by lawful authority in relation to the GDPR (General Data Protection Regulation).
Websites hosted via our hosting provider
Unless specified by the client, data submitted via a form on a clientâs website will be stored on a secure server and password protected administration panel.
We will never use or share this data in any way, except as specified above.
Cookies and tracking
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by online service providers in order to make their websites or services work, or to work more efficiently, as well as to provide reporting information.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computerâs hard drive.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
- Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Main cookies used by our site:
To see the cookies used on our site, click here.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Except for essential cookies, all cookies will expire after 30 days.
How to turn off cookies
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org.
Our contact details
You have the Right of Access to any data we hold about you. To contact us with an enquiry or to view, update, delete, or change any Personal Information we hold about you, please use the information below:
TentBox
E:Â support@tentbox.com
There is no charge for this.
Changes to this Privacy Policy
We may update this policy occasionally so we recommend checking back here regularly to ensure you are aware of the most recent policy applied to this website.
Data Protection Supervisory Authority
The Data Protection Supervisory Authority in the UK is the Information Commissioners Office (ICO). Should you wish to make a complaint regarding the way we handle your data, you can contact the ICO directly from their website â https://ico.org.uk
Security
We take appropriate physical and technical security measures to help safe guard your information from unauthorized access.
Keeping your data secure â Your personal data will be stored on a secure server and password protected administration area.
Notice of breach of security â In the event of unauthorized access to your personal data, we have an obligation to report the breach within 72 hours to the supervisory authority mentioned above. We will also inform you as soon as possible.
Finance
In order to be able to offer you finance payment options, we will pass to the relevant finance provider certain aspects of your personal information, such as contact and order details, in order for them to assess whether you qualify for their payment options and to tailor the payment options for you.
Your personal data is handled in accordance with applicable data protection law and in accordance with the information in each finance provider's Privacy Policy.